7 questions to ask when looking for roof repairs7 questions to ask when looking for roof repairs
Keeping your roof in top condition is essential to the safety and energy efficiency of your home.
Failing to deal with broken tiles or shingles, ignoring leaks, or allowing debris to clog up your gutters can have disastrous consequences for the structural integrity of your home, as well as putting the safety of all residents at risk.
If you discover a roofing problem, the best thing to do is to get in touch with a professional roofing contractor as soon as you can.
An expert roofer will have your issues resolved in no time, protecting your property from any further harm that could eventually lead to irreversible damage and incredibly expensive roof replacement being needed.
This only works, however, if you are able to find the right professional to handle your roof repairs and that is exactly what we are here to help you do, with a guide to the 7 questions that you should be asking before you choose your roofer.
Question 1: What qualifications do you have?
When seeking roof repairs, only even consider roofers that are full members of the National Federation of Roofing Contractors Limited (NFRC) and who are certified by the British Board of Agreement.
These certifications demonstrate high standards of workmanship and are the bare minimum requirements for any professional roof repair firm.
Question 2: What previous work have you carried out?
Asking your roofer about previous repair work they have done for those dealing with similar issues to your own will give you confidence that they know what they are doing on your roof.
As well as asking the roofer directly, you might also consider asking some neighbours or friends in the local area who have used the same roofing firm in the past about their own experiences.
Online reviews are another great tool for finding past customer experiences and getting recommendations if you are unsure where to start with your search.
Try to choose a company with many years of roof repair experience, if possible, as they will have conducted work similar to yours many times over the years.
If you have a more unique roof type, make sure to use a contractor with experience in repairing that specific roof type. For example, some companies may specialise in flat roofs Glasgow whilst others in thatched or slate topped properties.
Question 3: What is your plan?
A roofer should be able to give you a clear and concise outline of their plans for resolving your roofing problems.
This should include essential details such as how long the job will take, what materials will be required, and whether they foresee any complications with the repair.
They should also be able to tell you about the safety measure that they will take whilst on your property to keep everyone nearby safe, and whether any areas of your property will need to be off-limits whilst the work is carried out.
Question 4: How much will my roof repair cost?
Cost is an important factor when hiring any contractor to carry out work on your property. When it comes to roof repairs, you don’t want to go too cheap and choose an inexperienced roofer with substandard results that cost you more in the long run, but you don’t want to overspend either.
A roofer should be able to give you a detailed quote for the work required, including details of any additional fees that will be charged should there be a delay in the schedule, or the damage is more extensive than first thought.
It is always worth getting a couple of different quotes from local companies when looking for roof repair services.
Question 5: How many people will be on the property?
It is important that you know exactly how many people will be working on your property at any one time. The more people that are brought in, the faster the job may be done, but the higher the chances of someone not having the required skills or qualifications.
If sub-contractors will be used on the job, this should be made clear to you, as should any changes to personnel that occur along the way.
Question 6: Are you insured?
After getting quotes from several different roof repair companies, one of the last things that you need to check before proceeding is that your chosen company has all the relevant liability insurance, and what guarantee they offer on their work.
As long as you choose a roofer accredited by the NFRC you will be covered by their independent guarantee should the roofing company go out of business.
Question 7: How will payment be taken?
How payment is taken is almost as important as how much the work will cost. A detailed quote must be given prior to work commencing and the contractor should be clear about how they wish to be paid.
Avoid any contractor who demands cash in hand or full payment upfront as a lack of paper trail makes holding them to account for their work much more difficult if something goes wrong.